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Creating a Flow in Yotpo SMS & Email - Pickup Ready ​

Overview ​

This article will show you how to build an automation flow in Yotpo SMS & Email. Rush allows you to create flows based on different shipment statuses. These flows are then set up with trigger filters so that whenever a shipment reaches a Rush event, a corresponding notification can be sent out.

Precondition ​

Before creating the flow, you should connect Rush to your Yotpo SMS & Email account. For instructions, see Integrating Yotpo SMS & Emails with Rush.

Step-by-Step Instructions ​

Let’s make a flow for the Pickup Ready shipment status:

  1. Go to your Yotpo SMS & Email account.
  2. Click on Flows & Automation from the navigation sidebar on the left.
  3. Click on Create flow from scratch.
  4. From the Rush triggers, choose Pickup Ready for Shipment.
  5. Click on Add action.

Choose SMS/MMS Message ​

  1. In the text message field, add the text that you want to be sent to your customer.
    • For example, let's add: Your order {order_label} is ready to be collected!
  2. Click on the Save button.
  3. Add a name for the flow.
  4. Click on the Save button.

Confirmation ​

That’s all! You’ve built a flow for the Pickup Ready shipment status. Now, Yotpo SMS & Email will send an SMS notification when an order is ready to be collected.

Contact Us ​

For queries and feedback, contact us.