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Getting Your Installation Started ​

Overview ​

Guideline on how to set up Rush. We offer some guiding points to help our clients set up their installations so everything is running smoothly.

Steps to Get Started ​

1. Check Carrier Sync ​

For starters, go to your shipments section and check if your carriers are synced properly. If some of the shipments are mapped incorrectly, they can be manually mapped with rules, which will continue to map new shipments without any issues.

  • More on how to set the carrier rules can be found in this Article.
  • If you get stuck at any of the steps, don't hesitate to contact our support team for assistance.

2. Configure Your Tracking Page ​

The next step is to check your Tracking Page Configuration section.

Here, you can:

  • Choose your theme layout from one of the prebuilt presets we offer or select the "Do It Yourself" layout, which gives you free access to the code for editing.
    • More on how to use the DIY layout can be found in this Article.
  • Use the Drag & Drop tracking page builder (OS2) to create and customize a page that fits your brand and style.

Customizable Items in the Tracking Page Configuration Section ​

  • Your store brand information.
  • Details your customers can use to track their shipments.
  • Carrier information you want to display.
  • Blacklisting locations if needed.
  • Choosing a product review app if you use one.

3. Set Up Tracking Links ​

The last step is to set up where you want the tracking links to direct your customers. They can either:

  • Always forward to the Rush tracking page, or

  • Forward your customers to the carrier's website.

  • More on how to set your tracking information can be found in this Article.

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