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Creating a Flow in Yotpo SMS & Email - Delivered ​

Overview ​

This article will show you how to build an automation flow in Yotpo SMS & Email. Rush allows you to create flows based on different shipment statuses. These flows are then set up with trigger filters so that whenever a shipment reaches a Rush event, a corresponding notification can be sent out.

Precondition ​

Before creating the flow, you should connect Rush to your Yotpo SMS & Email account. For instructions, see Integrating Yotpo SMS & Emails with Rush.

Step-by-Step Instructions ​

Let’s make a flow for the Delivered Shipment status:

  1. Go to your Yotpo SMS & Email account.
  2. Click on Flows & Automation from the navigation sidebar on the left.
  3. Click on Create flow from scratch.
  4. From the Rush triggers, choose Delivered Shipment.
  5. Click on Add action.

Choose SMS/MMS Message ​

  1. In the text message field, add the text that you want to be sent to your customer.
    • For example, let's add: Your order {order_label} has been delivered!
  2. Click on the Save button.
  3. Add a name for the flow.
  4. Click on the Save button.

Confirmation ​

That’s all! You’ve built a flow for the Delivered shipment status. Now, Yotpo SMS & Email will send an SMS notification when an order is delivered.

Contact Us ​

For queries and feedback, contact us.