📦 Shipment Details App Block

Overview

This app block shows shipping details like ETA, carrier details, shipping messages, and other information. When your customers land on your tracking page, the first thing they’re looking for is some information about their order's shipping status. This block will help them get details around it. However, you can use only the 🚚 Wizard Summary App Block to share a summary of information.

Visualization

Usually, it is placed next to items in order or banner app components.

Customization

Let’s see what can you customize in this app block:

General

Title

You can set the title of the app block, when there is no estimated delivery date related to the order, we will use this field for a section title. By default, we will show "Shipping details" in the native language.

Title, when ETA available

This element allows you to set the title of the section when a shipment has an estimated time of arrival (ETA) for the order. By default, we will show "Estimated delivery" in the native language.

Show message locations

Use the checkbox to enable or disable the location messages.

Showing locations is still in beta, if you are not able to show the location, ask support and we will enforce it specifically for your store.

Show carrier information

Check this box if you want to display the carrier information - logo, name, tracking number, and call button.

Date & time format

Here, you can set the time with one of the following formats:

Aug 31 (MMM D)
Wed, 31 Aug (ddd, DD, MMM)
31 Aug (D MMM)
Wed, Aug 31 (ddd, MMM DD)
31.8 (D.M)
Wed 31.8 (ddd D.M)
31-8 (D-M)
2021-08-31 (YYYY-MM-DD)
2021.08.31 (YYYY.MM.DD)

Number of latest messages shown in collapse mode

You can select how many messages you want to display in collapse mode. We suggest you keep it roughly between 1 and 3. Customers usually care about their shipment status and can click to see more if they need it. This will save you space to put nice related products for selling.