Send Shipping Tracking Events to Shopify


This article will guide store owners on sending shipping tracking events to Shopify. The purpose of sending these shipment events is to show shipment status inside the Order details page of Shopify Admin and on the Thank you page. This way, Shopify triggers its native emails with statuses like Out for Delivery and Delivered.

After receiving these events from Shopify, every app that integrates with Shopify and listens for such FulfillmentEvent will use this information and trigger their flows. Some examples are review apps like:

Supported platform


Step-by-step guide

Follow this quick and easy step-by-step guide to start sending shipping tracking events to Shopify. To do so:

  1. Select Apps from the navigation sidebar on the left.
  2. From the list of installed apps, select the Rush app.
  3. Select Notifications from the navigation sidebar on the left.
  4. In the Free section, locate the Send shipping tracking events to Shopify widget.
  5. Click on the Activate button.


If you want to use Shopify’s default notifications, please make sure you have uninstalled all your other tracking solutions that send information to Shopify. This way you can avoid duplication of emails or having multiple messages sent to your customers.


That’s all! Rush will start sending shipping tracking events to Shopify now.


Here’s how it will be displayed within the app:

Thank you page status bar

Here are a few examples of the Thank you page status bar:

Or something like this:

Showing multiple shipment statuses inside the order details page

  1. Out for delivery
  2. In-transit
  3. Delivered

Emails sent

  1. When your order is Out for Delivery:
  2. When your order gets Delivered:


Read more on how to customize standard Shopify emails, or stop default Shopify emails from sending.

Contact us

Feel free to reach out to us if you have any queries and we’ll be happy to assist.