Add Rush Tracking Page Link to Shopify Emails

Overview

This article will help with adding a tracking link in Shopify email templates. Rush allows the Shopify store owners to add a link to their tracking page within their native email templates. This will direct the customer to the tracking page where they can see their order details and find out more about what your brand has to offer. 

The tracking link can be added to following Shopify native emails:

  • Order confirmation
  • Shipping confirmation
  • Shipping update
  • Shipment out for delivery
  • Shipment delivered

Supported platform

Shopify

Step-by-step guide

Add a tracking link in Shopify native emails by following the steps given below:

  1. Login to your Shopify admin account.
  2. From the navigation sidebar to the left, click on Settings located at the bottom left corner.
  3. Click on Notifications from the navigation sidebar.
  4. Scroll down to the Shipping section.
  5. Click on the email template from the list which you'd like to add a tracking link to.
  6. Search (ctrl F or ⌘ F) for the phrase View your order like so:
  7. Change the following:
    <td class="button__cell"><a href=" {{order_status_url}} " class="button__text">View your order</a></td>

    to:

    <td class="button__cell"><a href=" {{shop.url}} /a/track?search= {{ order.name | remove: "#" }} " class="button__text">Track your order</a></td>
  8. Save the changes made above.

Confirmation

That’s all! Here is what it looks like in the Order confirmation email after you complete the steps above:  

 

Contact us

For more information regarding anything, feel free to reach out and we’ll be happy to assist you.