Creating a Flow in Yotpo SMS & Email - In Transit

Overview

This article will show you how to build an automation flow in Yotpo SMS & Email. Rush allows you to create flows based on different shipment statuses. These flows are then set up with trigger filters so that whenever a shipment reaches a Rush event, a corresponding notification can be sent out.

Precondition

Before creating the flow, you should connect Rush to your Yotpo SMS & Email account - Integrating Yotpo SMS & Emails with Rush

Step-by-step instructions

Let’s make a flow for shipment status In Transit:

Go to your Yotpo SMS & Email account
Click on Flows & Automation from the navigation sidebar on the left.
Click on Create flow from scratch.
From the Rush triggers choose the In-Transit Shipment.
Click on Add action
Choose to add an Email message
Select Senders email.
Enter Email subject. For example you can use: Your order has shipped
Next, click on Edit design button.
Now you can use the Block builder to edit the design of your email.
Yotpo SMS & Emails also offers a Brand Kit customization feature to brand the design for you. Click on the customization icon on the bottom right side.
Click on the Apply brand kit
After you are ready customizing the email design, add one more step
Click on Add delay
Click on the Select Interval menu
Choose Minute/s
In the Delay field add 5 minutes
Click on Add step
Click on Add action
Choose SMS/MMS message
In the text message field, add the text that you want to be sent to your customer
For example lets add: Your order has shipped!
Click on the Save button
Add a name for the flow
Click on the Save button