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Creating a Flow in Yotpo SMS & Email - In Transit


This article will show you how to build an automation flow in Yotpo SMS & Email. Rush allows you to create flows based on different shipment statuses. These flows are then set up with trigger filters so that whenever a shipment reaches a Rush event, a corresponding notification can be sent out.


Before creating the flow, you should connect Rush to your Yotpo SMS & Email account - Integrating Yotpo SMS & Emails with Rush 

Step-by-step instructions

Let’s make a flow for shipment status In Transit:

  1. Go to your Yotpo SMS & Email account
  2. Click on Flows & Automation from the navigation sidebar on the left.
  3. Click on Create flow from scratch.
  4. From the Rush triggers choose the In-Transit Shipment.
  5. Click on Add action
  6. Choose to add an Email message
  7. Select Senders email.
  8. Enter Email subject. For example you can use: Your order has shipped
  9. Next, click on Edit design button.
  10. Now you can use the Block builder to edit the design of your email.
  11. Yotpo SMS & Emails also offers a Brand Kit customization feature to brand the design for you. Click on the customization icon on the bottom right side.
  12. Click on the Apply brand kit
  13. After you are ready customizing the email design, add one more step
  14. Click on Add delay
  15. Click on the Select Interval menu
  16. Choose Minute/s
  17. In the Delay field add 5 minutes
  18. Click on Add step
  19. Click on Add action
  20. Choose SMS/MMS message
  21. In the text message field, add the text that you want to be sent to your customer 
  22. For example lets add: Your order has shipped!
  23. Click on the Save button
  24. Add a name for the flow
  25. Click on the Save button


That’s all! You’ve built a flow for shipment status In-Transit. Now, Yotpo SMS & Emails will send a notification out when an order starts moving.

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