The focus of this article is to share information regarding personal data analytics reports. Rush gives brands and store owners a special feature to get custom reports for the required data. This is for merchants and store owners with a higher order volume and/or multiple stores to run. Simply put, the merchants and Shopify-based e-commerce store owners get custom reports by taking advantage of the Rush data warehouse to visualize different metrics important for the business.
Rush Advanced plan
Get access to the personal data analytics report
We create the personal data analytics report on demand. So if you want to review your store’s metrics, you can reach out to the Rush Support team via the chat widget located within the Rush app. Our developers’ team will start working on it and within the next 24-48 hours, your report will be ready. We will add the report directly to your account and you can view it anytime.
Follow the steps below to view your Personal Data Analytics report:
- Select Apps from the navigation sidebar on the left.
- From the list of installed apps, select the Rush app.
- Select Add-Ons from the navigation sidebar on the left.
- Scroll down to the Advanced section.
- Navigate to the widget for the Personal Data Analytics report.
After your personal data analytics report is ready, this is what your dashboard can look like:
It’s made up of different charts and visuals for the main metrics and variables that are the basis for a store’s analytical needs. It helps the store owners to track what happens with the delivery of the orders and get additional insight.
Keep in mind:
- Each dashboard is made manually by Rush Business Analyst for every store.
- It uses information from the store, which may not be available in some cases; therefore, some visuals may not be applicable.
- The information displayed is limited to the information we collect and what can be visualized.
- Rush Support team will be happy to explore what’s possible for your store.
Main components of the dashboard
Major components that we offer out of the box for your custom dashboard report are:
- First-mile carriers and order fulfillment AVG dates
- Shipments per month
- First-mile carriers
- Last-mile carriers
- Shipment statuses
- AVG time from order created to delivered per month
- AVG time from order created to shipment fulfillment
- Shipments per destination country
- First-mile carriers per destination country
- Last-mile carriers per destination country
Let’s see the description of these components:
First-mile carriers and order fulfillment AVG dates
This report shows basic delivery KPIs for timing related to the delivery lifecycle. It shows the average values for different events. Given below are delivery KPIs with description:
Order created to order delivered
The average number of days it takes for orders to be delivered since their creation date.
Tracking number added to order delivered
The average number of days for delivery since the tracking numbers have been added to orders.
First shipping event to order delivered
The average amount of days for delivery since the first shipping event.
In transit to order delivered
The average number of days for delivery since the orders were marked as “In Transit”.
Order created to tracking number added
The average number of days between the orders’ creation date and when the tracking numbers have been added.
Order created to first shipping event update
The average number of days between the order’s creation and the first shipping event it reaches.
See the image below for more clarity:
Shipments per month
This report provides a breakdown of the number of shipments per month via a graph representation.
It shows a breakdown of the number of orders/shipments by a first-mile carrier in both percentage and absolute number of shipments.
This report provides a detailed view of the number of shipments by last-mile carriers. The recognized carriers are listed by name and the unrecognized carriers are referred to as “Other”.
It is a breakdown of shipments by shipment statuses. It’s to keep track of shipments that have been delivered, in transit, pending, or any other status.
AVG time from order created to delivered per month
This report is to illustrate the number of days or the average time it takes for each shipment to get delivered from the date of its creation. The average is calculated based on the total number of days to the number of business days.
AVG time from order created to shipment fulfillment
This report is to illustrate the number of days or the average time it takes for each shipment to reach fulfillment from the date of its creation. The average is calculated based on the total number of days to the number of business days.
Shipments per destination country
It is a detailed split of the number of shipments going to each destination country. It contains metrics like the minimum, average and maximum days it takes for delivery.
First-mile carriers per destination country
This report provides a detailed view of the first-mile carriers available per destination country and the number of shipments assigned to that carrier. It shows metrics like minimum, average, and maximum days it takes to deliver the order.
Last-mile carriers per destination country
This report provides a detailed view of the last-mile carriers available per destination country and the number of shipments assigned to that carrier. It shows metrics like minimum, average, and maximum days it takes to deliver the order.
In addition to the reports, small drop-down menus at the top of the dashboard allow you to apply filters.
These filters are:
This filter gets populated by default for the store you want the analytics report for. It is different for each store and you cannot select and/or change it.
Order created dates
This filter is for orders created at and within a specified time frame. You can select and change this filter based on requirements.
The information in the charts below changes based on the date range you've selected.
For example, if you want to see metrics for the ABC store for the past 10 days:
Or if you want to look at the past 3 months' data reports of your XYZ store:
For queries and feedback, feel free to reach out to us and we’ll be glad to help.