This article will focus on the multilingual tracking page feature made available by Rush for its customers. This feature allows customers from different regions to select their language to be displayed on the tracking page and view the tracking information in the language of their choice, making it easier to understand.
Initially, the number of supported languages was 26. However, with Rush's new language service setup, we added all possible Google translate languages. So, now Rush accommodates 85 more languages on top of the initial list of 26 languages. Now, all versions of the Rush tracking page come in the following languages:
- Chinese (Simplified)
- Chinese (Traditional)
- Myanmar (Burmese)
- Norwegian (Bokmal)
- Nyanja (Chichewa)
- Odia (Oriya)
- Portuguese (Brazil)
- Portuguese (Portugal)
- Scots Gaelic
- Sinhala (Sinhalese)
- Tagalog (Filipino)
Here’s how the language dropdown looks on the traditional and modern, two different themes of the Rush tracking page.
How Rush picks the language in the tracking page
To understand how it works, read on.
Once a customer lands on a brand’s tracking page, the following happens:
- If the tracking page doesn’t have the multilanguage option, it will select the primary language
- If the tracking page has the multilanguage option, it will select the language previously selected by the customer
- If the customer has visited the page for the first time or did not pick any language earlier, it will pick the primary language configured for the tracking page.
To learn more about tracking page language configurations, refer to the Set Languages on Tracking Page article.
If you want to add your language to the list or modify the existing language, refer to the Add a new language article.
If you feel like a language is missing, check with support.
In case of queries or feedback, contact us for support.